http://www.sciencedirect.com/science/article/pii/S0020025516301438

Assessing e-mail intent and tasks in e-mail messages

• M. Sappelli^{, a, b,} ,
• G. Pasi^{, c,} ,
• S. Verberne^b, ,
• M. de Boer^{a, b,} ,
• W. Kraaij^{a, b,}

• ^a TNO, Anna van Buerenplein 1, Den Haag, The Netherlands
• ^b Radboud University, Toernooiveld 300, Nijmegen, The Netherlands
• ^c Universit di Milano Bicocca, Italy

Received 28 July 2015, Revised 4 February 2016, Accepted 4 March 2016, Available online 12 March 2016

Elsevier: Information Sciences

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